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8/10/2026 6:05:09 PM
3
Redeemed rewards not appearing
I redeemed some codes a couple weeks ago but still have not received them in-game. Has anyone else had this issue, and if so, was there a fix?
English
#Help
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Hi there. You can go [url=https://www.bungie.net/7/en/Codes/History]here[/url] to check which emblems you've successfully redeemed. The ones redeemed should say "Destiny 2 Emblem" in the title and/or the description starts with "Claim this Destiny 2...". If they do not mention Destiny 2, then you've redeemed codes for D1 items, which are not available for D2. For any emblems you've redeemed but are having trouble finding, go to your [b]Collections > Flair > Emblems > General tab[/b] and carefully check each page. Some emblems will appear in the order they were originally added to the game rather than show up on the last page. For things like shaders or other non-emblem rewards from codes, check the Special Deliveries kiosk in the Tower and your postmaster.
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Hi there, Thanks for reaching out. For reference, you can find all info on the code redemption process on [url=https://help.bungie.net/hc/en-us/articles/360048716632-Destiny-Code-Redemption-Guide]this page[/url]. We therefore recommend consulting it for any questions and troubleshooting. That said, please note that Bungie will not replace codes that are missing, invalid, or that have already been used. If you obtained a code that is defunct or invalid, you will need contact the retailer from whom you acquired the code.
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you're gonna have to tell us what the codes were for...
