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Edited by BNGHelp3:
8/8/2026 12:14:30 AM
3
Weird random account restriction
I usually don’t post in here but my account got a matchmaking restriction for “poor connection” or something. I think it happened bc was playing trials and they saw I was lagging but thats actually out of my control, it seems it’s not just me lagging on every game lately so. Is there a way to appeal this? If someone knows how to please tell me thanks
[spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors.
Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
English
#Help
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Edited by BNGHelp3: 8/7/2026 8:11:25 PMHi there. If you are having connection issues and this is the first time you've been restricted, it will last 2 weeks. Further restrictions for connection issues will last 2 months. Players are responsible for maintaining their own network connection quality and we highly recommend troubleshooting your issues using the tips provided [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]in this guide[/url]. If you want to appeal the restriction, you can submit an appeal via the [url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]Contact Form: Appeal Ban or Restriction[/url] page. [i]Please note there is no guarantee an appeal will receive a response or result in the restriction being overturned. Bungie will typically only respond if the restriction is overturned or to ask for more information.[/i] You can review the [url=https://help.bungie.net/hc/en-us/articles/360049517431-Destiny-Account-Restrictions-and-Banning-Policies]Destiny Account Restrictions and Banning Policies[/url] for more info on restrictions.
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Your connection being poor is 100% in your control. You can try things like resetting your router or talking to your ISP.
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A Dangerous Savshe stasis on my shard until I freeze - old
Your connection being bad is 100% something that is definitely in your control.
