I can't hear or speak to other players and when i try to turn on voice chat or even text chat, it immediately turns them off.
I play on PlayStation and i am curious if it has anything to do with my age setting because i accidentally set them to under 16. If so how do i fix this problem
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Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble accessing the chat in the game. If you suspect that you may have entered the incorrect age, please ensure that you submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049024632]Privacy Contact Form[/url], using the Correct My Data field. In the event this does not have to do with the date of birth entered, we'd also encourage you to check out our [url=https://help.bungie.net/hc/en-us/articles/360049196431-Destiny-Audio-Guide]Audio Guide[/url]. Additionally, there are some settings on the PlayStation 5 that may disable chat in-game. Please follow [url=https://www.playstation.com/en-ca/support/games/ps5-party-voice-chat/]this link[/url] and review the whole page, but more specifically the "How to disable game chat audio on a PS5 console" section at the bottom of the page.