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7/7/2026 2:07:01 PM
2
Havent received content i purchased.
https://kommodo.ai/i/uDalXfRF7f9OClZpl0Ag
https://kommodo.ai/i/ItPthrKvCDpFIQAmNFtb
https://kommodo.ai/i/rGSl9Cw3gxNTFwdTqex2
ive opened 2 tickets so far and im still missing content i PAID for
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7 RepliesEdited by EckyThump: 7/7/2026 2:12:41 PMHey there, did you purchase first on Steam and then cross-save, choosing XBox as Active? That tied the passes and keys to Steam, a Steam game profile that was made dormant by the incoming XBox account. Which form did you fill out? This one? https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items Just need to be patient, Bungie will review and should move the passes to the Active account. Don't raise more tickets; that slows things down, pushes you back in the queue.
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Hi there, Thanks for reaching out, and apologies for the delay! I've located your ticket in our system and will ensure it's taken care of momentarily.
