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7/4/2026 3:48:19 PM
1
Purchased Witch Queen Dungeon Key - Did Not Receive
I had one dungeon key left which was the witch queen and bought the discounted version which claimed was 1500 silver but after purchase I did not have access to the dungeons. I was under the impression that I am able to purchase the witch queen dungeon key discounted and have access to it but I do not. Now I have 1500 silver simply vanished. Please help.
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Edited by BNGHelp5: 7/4/2026 3:53:26 PMMake sure you have checked your wrapped items in-game (inventory->wrapped items), if it isn't there then fill in the form linked at the bottom of the following page: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items Bungie will review it, and in most cases simply apply the dungeon key to the active account. They review tickets Monday through Friday during business hours and given recent announcements - it may take longer for them to review and respond to your ticket.
