I've played destiny 2 for about 300+ hours on epic and decided to switch over to steam because of the collection bundle being so low. I also wanted to have access to the 2 latest dlcs which I didn't have before. I went to the bungie page to enable cross save and I forgot to press the submit or save option. I loaded destiny on steam (previously had an account already, not the same as the epic one) and realized that it was my old account and not my current one. Went back to the bungie page and made sure that I saved the cross save option. Now I don't have access to any of my dungeon keys/reward passes that I bought from the steam collection. I honestly don't know if I'm SOL but figured I'd try and get it resolved here.
-
Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with some of your content after activating cross-save. To have a closer look, please submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url].