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6/12/2026 3:30:45 PM
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Dungeon keys not working

Hello , I purchased Destiny 2 The Collection on Xbox on 10/06/26 and everything works fine except the dungeon keys. There not accessible, it is asking me to purchase them. In my manage games settings everything is installed.

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  • Hi there, Thanks for reaching out. As a first step, we recommend you try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url], if you haven't done so already. Following that, if issues in accessing your content persist, please reach out to us via [url=https://help.bungie.net/hc/en-us/requests/new?ticket_form_id=360001249571]this contact form[/url] so we can investigate the situation.

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    • Hello , thanks for the quick reply. I have reinstalled everything and nothing has changed , so I submitted a request from the second link you sent me above. Many thanks

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