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6/9/2026 9:57:04 PM
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CrossSave Active Characters not appearing on Steam despite verified setup

My Cross Save setup appears to be configured correctly on Bungie.net: Cross Save is active. - My PlayStation account is selected as the active character set. - My Steam account is linked correctly. The Cross Save page shows my [b]PlayStation [/b]characters as the [b]active characters[/b]. I've verified the following: 1. Logging into Bungie.net through [b]PlayStation [/b]shows the expected CrossSave setup. 2. Logging into Bungie.net through [b]Steam [/b]shows the exact same Bungie account and Cross Save setup. 3. When launched through Steam, the in-game Bungie Name and Bungie ID shown in the character selection screen [b]match [/b]the expected Bungie account. 4. Expected active characters are still there on PlayStation. However, when I launch Destiny 2 through Steam, instead of seeing my PlayStation-based active characters, I see a completely different character: a single Exo Hunter that does not belong to my PlayStation account. It may be a remnant from Steam from before the accounts were linked, it is certainly not at all part of the PlayStation characters. Additional details: - This is not a new Cross Save setup. It has been configured this way for a long time. - The issue persists after fully logging out of Steam and logging back in. I have relaunched the game many times. In sum, Bungie.net and the game both appear to recognize the correct Bungie account, but Steam is still loading the wrong character(s).
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#Help #pcsupport

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