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2/1/2026 2:57:26 PM
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Cannot verify phone number

when I try to verify my phone number for my account I encounter an error. Not sure where else to post about it.
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  • Hi there, Please try logging in through an incognito window. If that doesn't help, try clearing your browser cache and waiting over 24 hours before trying validation again. If the issue persists, you may need to try a different phone number for validation.

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    • Can you show a screenshot of your console? It's available if you inspect element and then choose "console". There will probably be a red error somewhere. In the past I got bored and tried making a new light account and ran into this issue too. Bungie's form on this page isn't well built and you can get different results by pressing enter vs clicking the button, for example (at least back when I was testing). Context: am web dev

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