NOTE: This post is intended for a BUNGIE Support Agent. I have my PSN/XBL and an old, deleted Steam account linked under this one User ID. I have already tried to unlink the old, deleted Steam and link my current and new Steam account to be able to play Destiny and upcoming Marathon with cross-save; however, apparently that's not a thing anymore and I have to make a new Bungie Account. So, I did - I made another account with my current and up to date Steam. I have then gone to enable cross-save and this is where the confusion starts: I go to link my XBL and PSN and am met with the following message: "Existing Bungie.net Account The account you are about to link is already connected to an existing Bungie.net Profile. If you proceed, the existing Bungie profile will no longer be accessible if this was the only account connected to it. Additionally, any redeemed offers on that Bungie.net Profile will be lost." This would imply that I can unlink the XBL/PSN accounts from this current Bungie.net account which I'm posting from; however, when I click continue and then complete the authentication by typing in my username, I am met with the following: "Authentication Error Platform accounts cannot be linked to multiple Bungie profiles." Directly contradicting the previous message which asked me to confirm that I am happy to go ahead and link accordingly. My question to you, Bungie Support (and not a random fan who wants to tell me cross-save is disabled) is: If you are refusing to allow players to access cross-save functionality, are you also refusing to allow players to set up a new bungie.net profile in order to play games on that account - thus forcing players to use separate emails if they want to play on certain platforms and forgoing the benefits of cross-progression/purchase? Can this be looked into so that I can, one way or another, have my current and only Steam account linked with my XBL and PSN please? Thank you