I've already made a post because of the same reason but this time i know the issue. Basically Microsoft updated their policy so accounts under 18 are stuck with parental control which somehow classes me as a child account but i dont know if i can change my age to remove those. Its already been months since i cant experience multiplayer properly and wanna know if i can just change my Microsoft age without affecting the game in some way
-
1 ReplySomeone (a parent or guardian) must have linked your account to theirs. I control my son's as he's 11 though he dosnt play d2 theres nothing he/you can change ie date of birth etc. You'll need to get the parent/guardian to either remove you from the family group or just unlock all the features for you. That is the only way
-
1 ReplyEdited by Crisidelm: 1/19/2026 11:59:40 AMShouldn't you be asking Microsoft?
-
Hey there. Unfortunately, we can only help you with your bungie account. You will need to contact your platform for further assistance.