Hi there, Thank you for reaching out. We understand you're experiencing an issue with Welcome to the Frontier. We're sorry to hear of this, as we can imagine the impact this may have had. To rule out a temporary issue, you may wish to [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]Clear your Console Cache[/url] if you haven't already done so. If you continue to experience this beyond the above suggestion, then please consider using your platform's share feature to record a short clip of what you're experiencing. If you record a clip, you can upload it to Youtube or a similar site, and share a link to it here. We'll then investigate.