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12/16/2025 6:40:34 PM
2
My rewards passs isnt unlocked
So my Rewards pass isnt unlocked even though i bought the Year of Prophecy Ultimate Edition. I was on PS5 before i transfered to Steam and i did buy the DLC before i cross linked my account. Bungie is very unwilling to help. Any solutions?
English
#Help
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1 ReplyHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble accessing this content. To have a closer look at what may be occurring, we kindly ask that you submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url].
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The fact you bought the dlc before you set up cross save. The seasons pass is connected only to the account that bought it. I believe their is a link to help with it. However I don't have it on hand sry.
