Hi there, Thank you for reaching out. We understand you're experiencing an issue with a step of Taming the Storm. We can imagine how such an issue may have impacted your experience with the game. If you experience this again, then please consider using your platform's share feature to capture a videoclip of what occurs. If you record such a clip, you can upload it to a site like Imgur or Youtube, and link us to it here. We'll then investigate this further.