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11/11/2025 7:08:29 PM
1
unstable internet connection warning
I’ve been playing this game since the taken king and i’ve never had connection problems until today when I received a warning “warning this account had consistent unstable internet connection that is affecting other
players, if this continues this account may be restricted from matchmaking against other players”) i’m lowkey worried to queue up for crucible now, i’ve never had complaints or problems before. when I play R6 siege I run a constant 68ms ping with no packet loss, I use ethernet no vpn’s or any rubbish like that. I love this game and don’t want to get banned how can I prevent this alleged bad network? thanks bungo :)
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7 RepliesHi there, Thanks for reaching out. Network issues can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you. All of this is possible even if your connection seems fine at a glance. We recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] to explore potential solutions. If that doesn't help, the next step would be checking our [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup.
