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`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
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Edited by TripleF73:
11/1/2025 12:54:48 PM
2
Game freezing on Haunted Altars
I’m on PS5, however this has happened to a mixed group of clanmates on all three major platforms.
Whilst playing Haunted Altars the game just freezes. It happened 3 times to me yesterday and once a couple of days ago.
This is unacceptable.
And before you ask, yes I’ve cleared my cache, I do it religiously after every update.
Each time it’s happened the PS5 has requested to send a report as to why this happened and I’ve obliged.
I’d like some clarification of what’s going wrong, if at all possible.
Edit :- When the game has frozen it’s not the PlayStation that has frozen as I’m able to access the PS menus and the main Home Screen.
When I’ve been in the game with friends it has frozen the game at the same time for all of us. And we are all on different platforms.
English
#Help
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5 RepliesHello there, Thanks for reaching out. We understand you are encountering freezing when playing Haunted Altars. We're sorry to hear of this, as we can imagine the impact this may have had. For our investigation, could you kindly clarify whether this freezing occurs during specific sections or when performing specific actions in this activity? In addition to the above clarification, please let us know whether any error codes present when this freezing occurs. We'll then investigate.
