Hello, I’ve been experiencing constant disconnects while playing Destiny 2 for the past few weeks. I’ve tested on multiple networks (including my home Wi-Fi and my grandpa’s), and even on another PC, but the issue persists.
I’ve already:
Allowed Destiny 2 and BattlEye through my firewall
Tested my connection (0% packet loss, stable latency around 37ms)
Verified my game files and reinstalled Destiny 2 and Steam
Tried multiple routers and ISPs
Updated my NVIDIA drivers
I still disconnect randomly — sometimes after 2 hours, sometimes after 30 minutes.
The error codes I’ve gotten are: CANARY, BAT, CENTIPEDE, CURRANT.
Because this happens on different computers and networks, I suspect it might be account-related (possibly a session or authentication issue). Could a Bungie Support team member please look into my account connection logs to verify if that’s the case?
Thank you!
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Hi there, Thanks for reaching out! These errors typically signify you’re encountering a broad networking problem. We understand you've already tried several steps to resolve but, but we recommend you refer to our Network Troubleshooting Guide to explore potential solutions to your problem: https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide If you haven't already, please also follow our Advanced Troubleshooting Connection Guide and make sure you have the proper ports open: https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types If you're still experiencing the issue after trying this out, unfortunately, the only remaining option is to contact your internet service provider for further troubleshooting.