People forget that D2 falls perfectly into their roadmap. They wanted to have a few live service multiplayers games running at the same time. So there was no plan to bring out D3 but to continue with D2 for years to come. It just sucks that every year Bungo runs into big internal changes and seems to have difficulties trying to maintain a solid posture towards everyone else. So the playerbase and clients (us) are getting different unexpected result. Mostly negative.... Even running a company is like playing a game apparently.