"Thanks for your patience. I understand this is not the outcome you were hoping for, but we are unable to accommodate your refund request. In the future, please make sure to submit any refund request within 2 hours of playtime and 14 days of completing your purchase. Please review our Refund Policy and Common Refund Questions for more information. If you want more information about the restriction, please contact Destiny 2 support by using the information from the Official Support section here. That said, because we have provided all the information we have for your issue, I'm closing this help request. If you have an unrelated issue, please open a new help request and we will be happy to help. Steam Support Max"