If the downward trend continues with Destiny 2 content it will be replaced. At the moment a lot of your playerbase is flocking to Borderlands 4. It's new, not recycled (as much), the reward system is a little more , well, rewarding, it has a story, and yes being a new release it has it's fair share of issues. However those issues seem minor compared to the compiling trash heap Destiny 2 is becoming... I love this game, but not as much as I want to as it stands now. You will have to reach pretty deep to bring us back, failing to reach far enough will only further push us away.
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No they lost us because they decided to throttle our progression and to make less content. Even if we had more contact players would not leave the game players left destiny 2 because of what they're doing to the company and what they are doing to their own game with their poor decisions. Also I seen borderlands 4 gameplay it looks terrible it looks like B1 lol 😆