{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by BNGHelp3:
9/14/2025 5:42:00 AM
3
Currency not showing up
hello guys, i did recieve silver on epic store on my already linked (cross saved account) because i wanted to use the cashback, and the silver is not available. I messaged Epic games and they told me it was a problem with the cross safe provided by bungie, please help guys.
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1 ReplyAllo there, Please see the link below to troubleshooting missing silver and if that doesn't work there is also a contact form at the bottom. https://help.bungie.net/hc/en-us/articles/360049497031-Contact-Form-Missing-Silver
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1 ReplyThe exact same thing happened to me. In total, I purchased almost 30,000 Silver and nothing was credited to my account. I searched the forums and found another user who experienced the exact same problem. I even tested with another account and the Silver was credited there, so I am sure this is a bug affecting certain accounts. The problem is that every time I try to talk to Bungie, they just tell me to request a refund, but Epic does not provide refunds for Silver. I don’t understand why they can’t investigate this properly, because I am already seeing multiple cases like this. I even sent them a video showing how, after completing the transaction in-game, the Silver was not updated.
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1 ReplySilver is only available to spend when logged in on the platform where it was purchased.
