Hi there, Thanks for reaching out. First, please note that you must authenticate all accounts that are currently linked to your Bungie profile in order to adjust your Cross Save setup. However, if you're experiencing an issue trying to access pages related to Cross Save, please try the following: - Clear your browser cache. - Use an incognito window. - Use a different browser. - Use a different device entirely. One or a combination of the above should allow you to access the required page. That said, if you're talking about something else, please capture a video that demonstrates the issue you're experiencing. You can upload the footage to a public video hosting site, like YouTube, and we’ll be glad to take a look.