Hi there, Thanks for reaching out. Checking our system, we can confirm you currently have Cross Save active, with Xbox set as your Active Account. This Cross Save configuration was established a few months ago. That said, if you wish to change your Active Account to Epic or Steam, you'll need to disable Cross Save, wait out the mandatory 90-day cooldown for doing so, then re-enable Cross Save anew, this time selecting your desired Active Account. Please note that Cross Save cooldowns cannot be expedited or removed, under any circumstances, with no exceptions. However, while you wait out the cooldown and Cross Save is disabled, you'll be able to access your characters on their original platforms. For more information about Cross Save and its intricacies, we recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].