The forums have been lit with criticism of all kinds. I don't need to go over them all here as its literally littering the forums. Every single aspect of the game has significant pushback from the players. Has been for several weeks and yet.. you remain mostly silent on all issues in every twid.
Responding with anything would be better than nothing. Players are fleeing the game in droves. People are playing far less. The game is in trouble and you continue to pretend like there is nothing wrong. You either don't care, or you have little respect for those paying for your product.. maybe a bit of both, its very hard to tell.
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Oh they listen, but only if you have a following of moronic sycophants constantly praising your tune. That's why they barely ever speak on this forum, if you have no following, no channel or no marketability, you are nothing to them. Bungo has their nose firmly stuffed onto the back end of most content creators sniffing the farts and praises. Content creators who do nothing other than play a sinking ship of a game that they helped sink. Community managers (especially a certain community manager who can't take a joke about a dwindling playerbase) also don't help since they clearly only want to be carried through activities like trials. The truth is: bungo will never, and hopefully should never, regain the casual communities trust.