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8/6/2025 5:17:50 AM
1
Cross save not working on Ps5
I connected my Xbox account to bungie (original account) I then linked my PlayStation to it. I made sure to check I was doing the right log in and everything worked without issue. But my characters never showed up. Do I have to eat a 90 day penalty because the system didn’t work? There literally can’t be any other account with that email on playstation so I don’t want people saying “are you sure it’s the right account”. I linked it to steam and everything was fine and my characters showed. Is it because I already created a character on my ps before linking? I’m at a loss and not having a support contact is ridiculous
English
#Help
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Hi there, Thanks for reaching out! Please review our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] to double-check Cross Save was set up correctly and the correct set of active characters was chosen. Please note in case it turns out that you need to deactivate Cross Save, the 90-day cooldown following deactivation of Cross Save or any Silver purchases cannot be removed, reduced, or circumvented.
