a little over two weeks ago I had been progressing through final shape after a long hiatus and when I logged on one day it said I required the final shape dlc to continue any of my quests, sad because I was just about to unmake the witness. I still have the preorder weapon and still hunt exotic as well as progression through most of the story and quests.
English
#Help
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Hello there, Thank you very much for reaching out to us. Please note that a large part of July, we had a free access period, in which players had access to all of the DLCs and access to all of The Final Shape seasonal content. If you have purchased the DLC in the past and you were not only accessing it from this free access period, please try restoring your game licenses. I've included [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]a link[/url] to help you with this if needed. If you are still having issues and had purchased the DLC in the past, please submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url], and we'll have a closer look into what may have occurred.
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Edited by viiTactiiCZz: 8/6/2025 12:48:44 AMDid you purchase it? if so try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring licenses[/url], if that doesn't work contact your platform support team. If you didn't purchase it, you were accessing it during the free access event Bungie were running - that ended at weekly reset on the 22nd of July, you would need to purchase it to finish up the story and regain access to Prismatic. Its intentional you are still able to access the weapons etc you earned.