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8/1/2025 12:42:15 PM
1
Bought The Final Shape + Annual Pass - can’t access content
Hi can someone at bungie please look into this.
I bought the Final shape + annual pass on July 1st on PSN, but when I logged in today after my PS+ has expired the expansion isn’t unlocked on my account.
Now I did download the The final shape as the free June PSN game first, but then after as I saw the discount price and as I wanted the seasons, bought the full ‘The final shape + Annual pass’ on July 1st.
I’m guessing this is something to do with the fact I grabbed the free PS+ version first & now that my PS+ has expired it’s gone. But regardless I purchased (with real money & have the email receipt) the full game + annual pass after.
Can someone your end verify this and get this unlocked on my Bungie account please. I’m probably gonna renew my PS+ anyway, but I shouldn’t have too to gain access to the content I paid for.
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2 Replieshttps://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content Try restoring licenses (above link), if that doesn't work you'll want to contact PSN. As for the Annual Pass content, it has mostly been removed barring exceptions like some Exotic missions and Onslaught
