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6/25/2025 10:38:33 PM
2
Connection Restriction
Before you just say it's my fault, I've already done everything I know to improve my connection. I want to solve the problem but I don't know what else to do.
I live in a major city, I have great internet, no other devices connected, I use uPnP, I have NAT type 1, I get 300+ download and 100+ upload. I play on PS5 and I've had network restrictions in the past. My brother plays on the exact same PS5 and has never received a connection based restriction.
What else can I do to prevent any type of restriction again in the future outside of what I've already done? My ISP is AT&T.
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4 RepliesThe reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for [i]Connections[/i]: The 1st restriction is for 2 weeks Each additional will be 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. [b]The form is for appeals only, they do not answer questions as to why or how long.[/b] [spoiler] Requests for additional information, such as the length or reason of a restriction or ban, will be disregarded. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]
