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Edited by Steel Assassin: 6/18/2025 4:38:15 PM
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Where do I email to ACTUALLY get replies.

So for context. I first started trying to email customer support when me exotic quest was bugged. For Khvostov (still is to this day) I cannot place the traveller collectible’s down even after picking them all up. Emailed for months and made a post here. Not a single dev emailed or responded. Now I’ve got bugs witb Derealise. Where I cannot launch it. So before I email the same “customer support email” is there another one? That’s not full of useless employees? Never known anything like it. Send 4 emails over course if month and STILL ain’t heard back? And Khvostov was a LONGGGGG time ago. Literally paid for an un-working product and I can’t contact anyone for a fix or refund? That had to be illegal surely? 🤣💀. [spoiler]Moderator edit: This thread has been updated with tags that are more appropriate. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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  • [quote]So for context. I first started trying to email customer support when me exotic quest was bugged. For Khvostov (still is to this day) I cannot place the traveller collectible’s down even after picking them all up. Emailed for months and made a post here. Not a single dev emailed or responded. Now I’ve got bugs witb Derealise. Where I cannot launch it. So before I email the same “customer support email” is there another one? That’s not full of useless employees? Never known anything like it. Send 4 emails over course if month and STILL ain’t heard back? And Khvostov was a LONGGGGG time ago. Literally paid for an un-working product and I can’t contact anyone for a fix or refund? That had to be illegal surely? 🤣💀.[/quote] Post in help. Also quite sure they did fix this bug.

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