Hello, here's the low-down. My son recently started playing but his voice chat is disabled. He plays on Xbox One so I went through and made sure all of those settings were good. When it still didn't work I went onto parental controls through Bungie to no avail. I couldn't find an email that would connect me directly to a Bungie rep, so now I'm stumped. Any help would be appreciated, and thank you.
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Hello there, Thank you very much for reaching out to us. I'm sorry to hear that your son is having trouble with voice chat in the game. This may indeed be due to parental controls or the date of birth on the account. I've included [url=https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services]a link[/url] to provide you with some additional information, troubleshooting, and where to contact if additional assistance is required. We'd also recommend reviewing the privacy settings on the console itself to ensure that everything allows him to chat with other players.