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5/15/2025 7:58:10 PM
1
Companion app
So been a few weeks now that I can’t obtain bounties from the app in orbit. Sometimes when I load into tower screen is all black at which point I switch characters and try again or commit self death to fix.
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Hi there, Thanks for reaching out. For your Companion app issue, we recommend clearing your app cache and seeing if the issue persists after doing so. If it does, you can consult [url=https://help.bungie.net/hc/en-us/articles/360048721032-Destiny-Companion-Guide]this page[/url] for more info and troubleshooting steps. With respect to the black screen issue, please try the following: 1) Uninstall Destiny 2. 2) Clear your console's cache: https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache 3) Reinstall Destiny 2. 4) If the issue persists, go through the suggested steps in our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] to explore further potential solutions.
