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5/8/2025 7:53:33 PM
2
Game freezes > crashes after random amount of time (1 and 10 mins), Event Viewer Exception code: 0xc0000005
I have no idea what to do. The game worked fine before the update, but now it crashes randomly. For troubleshooting, I've restarted the computer, restarted steam, completely uninstalled the game, deleted all the folders related to the game (D2 in steamapps, D2 appdata, and D2 battleye), cleared Steam's download cache, reinstalled the game and the same thing keeps happening.
Here's the Event Viewer log: https://pastebin.com/Fqm9MDEp
Here's the DxDiag: https://pastebin.com/Cgydk9q3
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5 RepliesHey there, Thank you for reaching out and for the links. We understand Destiny 2 has been crashing for you. We're sorry to hear of this, as we can imagine how this would cause concern. Having reviewed the provided DxDiag, we noticed an unknown error under GPU Mux Support. This may indicate an issue with your drivers. If you haven't done so yet, you may wish to update them, and see if this helps. For more information and troubleshooting related to the game, see our [url=https://help.bungie.net/hc/en-us/articles/360049024592-Destiny-2-Steam-Guide]Destiny 2 Steam Guide[/url].
