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5/8/2025 3:22:48 AM
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Account Linked to a account i dont have on xbox

I linked to my xbox account and somehow its linked to a whole different account. Since unlinking is a issue for console how to resolve since i bought the light dark bundle 149.99 but somehow my characters are linked to a whole different account
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  • Hi there, Thanks for reaching out. Checking our system, we can see your Cross Save setup has your PlayStation account set as your Active Account, which means your PlayStation characters are what you'll see on other linked platforms, Xbox included. If this isn't what you intended, you'll have to disable Cross Save, wait out the mandatory cooldown, then adjust your setup accordingly to choose the Active Account you meant to use in the first place. However, if you did indeed link a different account you didn't mean to, then unfortunately it'll remain permanently linked. Since March 25th's [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url], only Twitch accounts are now eligible to be unlinked from Bungie profiles. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. If you'd like more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

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    • Hi there, Thanks for reaching out. Checking our system, we can see your Cross Save setup has your PlayStation account set as your Active Account, which means your PlayStation characters are what you'll see on other linked platforms, Xbox included. If this isn't what you intended, you'll have to disable Cross Save, wait out the mandatory cooldown, then adjust your setup accordingly to choose the Active Account you meant to use in the first place. However, if you did indeed link a different account you didn't mean to, then unfortunately it'll remain permanently linked. Since March 25th's [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url], only Twitch accounts are now eligible to be unlinked from Bungie profiles. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. If you'd like more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Hi there, Thanks for reaching out. Checking our system, we can see your Cross Save setup has your PlayStation account set as your Active Account, which means your PlayStation characters are what you'll see on other linked platforms, Xbox included. If this isn't what you intended, you'll have to disable Cross Save, wait out the mandatory cooldown, then adjust your setup accordingly to choose the Active Account you meant to use in the first place. However, if you did indeed link a different account you didn't mean to, then unfortunately it'll remain permanently linked. Since March 25th's [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url], only Twitch accounts are now eligible to be unlinked from Bungie profiles. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. If you'd like more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Hi there, Thanks for reaching out. Checking our system, we can see your Cross Save setup has your PlayStation account set as your Active Account, which means your PlayStation characters are what you'll see on other linked platforms, Xbox included. If this isn't what you intended, you'll have to disable Cross Save, wait out the mandatory cooldown, then adjust your setup accordingly to choose the Active Account you meant to use in the first place. However, if you did indeed link a different account you didn't mean to, then unfortunately it'll remain permanently linked. Since March 25th's [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url], only Twitch accounts are now eligible to be unlinked from Bungie profiles. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. If you'd like more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

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