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Edited by dalek2016:
5/9/2025 4:47:07 AM
2
Final Shape+Annual Pass bought on steam, yet account doesn't have Episode access
I purchased the Final Shape and Annual Pass while it was on sale the other day. I've been able to access Final Shape content, but I don't have the Season Pass or any episodes.
While checking on the Cross Save page, it says I don't have any episode licenses. However, on Steam, I have the annual pass bought and downloaded.
I got the instant access to the Tessellation exotic, and its associated ornament/catalyst, so clearly part of the annual pass was applied.
Is there a way to fully apply the annual pass to my account?
Attached is a link to a Youtube video showing proof of annual pass ownership/no licenses on my account.
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Hello there, Thank you very much for reaching out to us and for the video. I'm sorry to hear that you are having trouble with some of your access to the seasonal content. For additional assistance with this, we kindly ask that you submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url].
