Hello, I had a question and would appreciate if someone at bungie could help with this.
So awhile ago, my xbox account was permently suspended because it was hacked into and it was the main account I use to play destiny 2.
Right now, I have access to my bungie.net profile which has the account linked to it and I also have to account linked to my Ishtar commander app so I can like still see my characters and move my guns etc.
I'm trying to do the cross save but it won't let me do it because I need to authenticate the xbox account but, I can't do that because the account is permanently suspended.
I was wondering if there would be a way I can still do the cross save? I can give the necessary information and all that to prove the account belongs to me.
The only issue I'm having is just the authentication.
I'd appreciate any help!
English
#Help
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No, you need to be able to authenticate it which can't happen on a platform banned account. Also platform banned accounts are not eligible to alter cross-save setups (whether it be enabling or disabling)