JavaScript is required to use Bungie.net

Help

Help us help you.
5/6/2025 11:25:20 AM
1

Slow Load to Character Selection

On game start up, despite a high spec PC and fibre connection, verifying game files & deleting shader caches, the game takes 2-3 minutes to get to character selection. a) Why does it take so long? b) Is this expected behaviour of Bungie's authentication servers? Years back it only used to take half a minute but seems to take much longer these days.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there, Thanks for reaching out. Just to check, have you recently cleared your Steam cache? You can do so by going to Steam>Settings>Downloads>Clear Download Cache, and this should help reduce the load times you're experiencing. If you continue experiencing this after clearing the cache, we recommend you refer to our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] and [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] page to explore more helpful options.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon